We all have to negotiate. Some we will win some we will lose. The principles are the same though.
It can be hard, such as negotiating a new piece of work, or soft such as deciding who's going to do what in your team.
We'll highlight the skills and qualities you already use, introduce some new ones and hone them all for more effective use.
Negotiation is a game, but if you learn to play it well your chances of winning will improve remarkably.
Preparing for Negotiations
Working from their Point of View
Understanding the Rules
Eliciting Information Effectively
Holding Your Ground
Closing the Deal
What our delegates say:
I have been able to practise many of the things we learnt on the day. Understanding the different approaches people tend to take has allowed us to move some conversations forward.
Isabel Llewellyn - Head of Partnerships - Hostelling International
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned.
Simon McLean - Senior Services Project Manager - University of London
One Day Course: GBP 495.0